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Can't open scanner

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2 replies

by capri

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I have an Artec6000C scanner, plugged into a Pentium 3/500mhz 256mb RAM Windows98SE computer. When I try to acquire an image on the scanner, I get an error message: "Unable to open driver failure or no scanner." When I click OK, I get this error message: Fail to Open DataSource (A6000c Windows Source).

Could this be in conflict with other software loaded? Any suggestions for me?

Thanks,
Joan

2 replies

by thechas

If this scanner connects to your parallel port, and is connected to a printer, you may need to have the printer turned on for the scanner to function.

Also, make sure that your parallel port is set to ECP/EPP mode.
(You can check this in either BIOS settings, or Device Manager.)

The next thing to try, is to re-install the driver for the scanner.

Chas

by capri

Thanks, Chas, for your suggestions! I have tried all of them, however, and it still won't work. Maybe I just need to scrap this scanner and buy a more updated one!
Joan

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