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cant print multiple copies

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5 replies

by jnoonan

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I cant print multiple copies in Word 97 on a Win98 machine to a HP5SI printer. It used to work up til about 3 days ago. No new software added. If I try to print from Explorer with multiple copies I have no problem. I uninstalled the printer drivers and re-installed with no success. The results are the same. Also our database program has the same hangup on this box. Any suggestions would be appreciated---Joe

5 replies

by glyall

Are you clicking on the print icon from Word toolbar? If you are the default is set for one copy to be printed.
Try File>Print..
This should display the selected printer, page range and number of copies.
You should be able to change the number of copies.

You can also go to the printer settings.
From the Start > Settings > printers
Right click on the select printer and select properties. You should be able find the fault setting for the number of copies to print.
This will change the default number of copies. You will have to change this setting if you need more or less copies for each Window application.

by jnoonan

Rather than use the install new printer method, the solution was to show the network server and simply double-click the appropriate printer. Windows re-installed the printer in this fashion and the problem has not re-appeared. ---Joe

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