Desktop
by hal 9000
You first need to run the XP checker utility over it just to make sure that the system components are actually XP compatable. If they aren't you will be getting the problems described but be warned this is only a general test and putting SP1 on a system that is happly running XP may cause it to fall over. A few months ago I got in a computer that was built for the XP OS and it continually failed when I attempted to add SP1 but it didn't show any error messages when the patch was applied it just asked to be rebooted as normal and when it came to read the HDD it kept telling me that there was no valid HDD present {because the File Tables where being deleted.} That turned out to be a Samsung DVD drive that was causing the problem but it passed the test utility.
But you can find the test utility at
http://www.microsoft.com/windows/appcompatibility/default.mspx
Have fun and lets know if you still run into problems.
Col
by jdelo
by hal 9000
With a utility so make sure that any recoverable data is saved and then run the wipe utility.
You will have to get one that is used to clean HDD that are to be sold with secondhand computers IBM used to have both Wipe & Zap but Hatachi doesn't have these any more and none of the other HD makers have anything similar so if you don't alread have one of these you will have to go out and beg/steal/borrow/buy a comerical version and totally wipe everything off the drive/s.
Then set the CD as Bootable and run the install program but use the Full format not the Quick Format as if there are any problems with the hardware it will showup here as the thing will just hang. If this happens you will have to go looking at hardware as something is wrong.
If XP installys properly this way then everything will be OK but it might not and then you will need a preinstall disk from MS that comes with a 3 pack of OEM XP {maybe your local dealer can help you out here if you don't already have one or even MS might give you a hand stranger things have happened.}
The Preinstall CD works much the same as the OEM version with the only difference being that the customer has to enter and activate XP once it is delivered so this way they read and agree with the EULA from MS.
If that still fails you have a hardware problem of some sought and I would start by disconecting all unnecessary stuff and only leave a video card, CPU, 1 stick of RAM, 1 HDD and 1 optical drive prefably a CD player and try reloading from there.
If you still have no joy send me an e-mail direct with all your specs and I'll see what I can do to help you. After all no use paying MS for something that is freely offered is there?
The problem here is likely to be the fact that when you reinstall XP not all of the old installation has been removed and this can sometimes cause problems with new installs. ANyway let me know how you get along.
Col
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