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Cant see scanner

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3 replies

by chester peterson

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I have a HP scanner and a PII 380, 256mb, 10gb, Win 98.
I installed the scanner software with no problem.
When I rebooted the PC it wont detect the scanner.
(I tried it on an older machine with no probs).
Is this because of a bios setting? I went in to check bios and it is asking for a password which i dont have.
Please help

3 replies

by thechas

It could be a BIOS setting.
For most parallel port scanners, the port needs to be set to ECP/EPP mode.

If a USB scanner, the USB port needs to be enabled.

You can check both in device manager.
If the parallel port states that it is a standard or bi-directional, then you need to change the port type.
Likewise, if the USB ports are not listed, you need to enable them.

If you don't know the bios password, you can reset the CMOS memory.
There should be a jumper on the motherboard to dothis.
Check the motherboard manual for details.
Alternately, you can clear the CMOS memory by removing the back-up battery, and disconnecting the power cord for 30 minutes or so.

Caution: RESETTING THE CMOS MEMORY WILL SET ALL BIOS SETTINGS TO THE DEFAULTS!! Do not reset the CMOS memory unless you understand how to set the BIOS settings for your PC.

If this is a parallel port scanner, make sure that your printer is turned on.
Many scanners will not work if the attached printer is turned off.

Chas

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