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Can't send zipped ppt presentation

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User can send this email to other users within the network, but msg comes back as undeliverable when user tries to send to addresses outside the network.

5 replies

by sgt_shultz

as for copy of undeliverable report and exact email addresses with problem.
how big is this file? might be hitting attachment size restriction.
also, everybody is quickly reacting to new virus infested zip files. filtering them out of company emails. perhaps you are seeing that. try resending yourself with the zip file renamed file.zix. have recepient rename it back to file.zip when received

by donmars

Answer 1 is very good. Read the return message as to the reason why the file is undeliverable carefully, your answer may be there. As Schultz noted .ZIP files in emails are under present strict scrutiny. Maybe your firewall or proxy is set to block all outgoing emails with certain attachments, *.zip being one of them?

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