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Can't write to CD-RW!

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6 replies

by twuf

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On-going saga...I have a Dell Laptop w/WIN XP and internal CD-RW. Have never been able to write to CD-RW disks (but can write to CD-R.) They sent a replacement CD-RW drive but that didn't help. They now suggest i have to do a fresh install of the operating system (fdisk-format etc). Mind you, i did this already without their help but it didn't help. This time around they said i have to it again in this order: Boot to Resource CD;Debug;Fdisk;Format;Reinstall. The only thing i didn't do the firsttime was DEBUG. What value is debugging and do you think it will have any different effect? I hate to have to reinstall again!

6 replies

by twuf

I had posted this question a couple days ago. just so you know i tried several different CD-RW medias. I tried different CD-RW burning software. They sent me a replacement CD-RW drive. Dell's software support, which cost me $29, said it sounds like a hardware issue and couldn't help me any further.

by opatzg9

Is the cd burner the only device on its own cable?
I know this has been an issue with a few cd burners needing to be the master device to have all their functions. Other than that the latest motherboard ide drivers and cd drivers are two other good things to update. Does the ide have dma enabled? enable or disable that and see what the difference is if any.
Good luck

by twuf

the cd-RW is internal, as opposed to being connected via USB, to the laptop. you can switch it out though it is not connected with ide cables.

by thechas

Have you downloaded and installed the XP CD-RW updates?

What software are you using?

If it's Roxio Easy CD Creator, you need to install some updates from Roxio to get things to work.

Chas

by twuf

Yes, we updated the laptop with every XP available to date.Roxio was installed by Dell and we updated Roxio's software to the newest version. We also tried using Nero burning software. All to no avail.

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