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case removal cd-rw

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i can't seem to get the face plate off of my cr-rw. i need to check out why my spindle motor isn't working. how do i remove it?
I have a BTC BCE2410IM CD-RW, the xp recognizes it, but when i insert a cd, it doesn't spin up.
help please!!
please email at the hotmail.com address.

Thank you
donna jones
email:donnajones92865@yahoo.com
donna041858@hotmail.com

3 replies

by thechas

As you have seen, they do not design CD drives to be opened and repaired.

I usually need to:
Remove the face-plate on the door.
Remove the bottom and top housing.
Sometimes, you have to manually remove the entire tray assembly.

CAUTION: Many trays require specific alignment to the internal gears for the drive to function.
Watch EVERYTHING very carefully.

Causes for the motor to not spin:

Dirty laser - no disk detected.
Tray does not close all the way, and motor switch is disabled.
Bad motor switch.
Bad tray gears.
Bad spindle motor.

Of course, if you have a bad part, good luck finding replacement parts.
Most of the parts inside a CD drive are semi-custom OEM parts.

I just picked up a refurbished 8X drive for under $30.
The Computer Geeks, www.compgeeks.com
have a 40X drive for under $50.

Chas

by donnajones92865

thanks for your help. right after i sent the question, i figured out how to remove the case. nothing like feeling really stupid.
thanks again

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