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Cd-rom

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by baashe13

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my cd-rom is keep opening when it can't read the cd even if I restart my system it will still keep opening till I log on again.-- any idea????
This This problem started two weeks ago so what I like to know is what is causing this problem and it only happens when the cdrom can't read the cd .for example I have 2nd cdrom so when put same cd to the 2nd cdrom it reads fine but the 1st cdrom even can't show me what is inside(data/software) and even using the same cd on both cdroms(for example my style Cam Digital Camera software cd) I have no problem with 2nd cdrom it reads fine but 2nd it can't read!!!!!!! ----just keep opening(yes it read cds)!!!!!!
my operating sytem is XP. if that helps

6 replies

by funinalaska

Ok, go to Safe mode, look in Control Panel, System and check to see if there are any yellow or red colors. They need to be fixed. Check the CD rom hardware and see if your system ran out of IRQ's for that drive. When any hardware is added you have to have an IRQ for the computer to recognize the device. Too many devices and a piece of hardware stops working. If you ran out of them, find something you don't use like the joystick and Disable it so you can find an empty IRQ if that is the problem.
Also under Programs, Accessories, System Tools, System Information is handy to actually see what all the IRQ's are doing. It also shows you where any problems with your hardware are.
Microsoft has a good Knowledge base on all problems, especially with Devices so you might want to go there and find it by Operating System, and the name of the device.
Hope this helps.
Kim

by baashe13

This troubleshoot apply if your cdrom isn't working but my cd rom is working and there is no IRQ conflict and the problem started laterly, if you see my posting this happens only when it can't read cds.

The other way to solove this problem is to disable autoplay option but I don't know how to disable with XP windows.

by funinalaska

You have explored the hardware device and everything looks ok so now onto the next idea.
A similar problem happened to me and I found out the RAM needed to be increased because the computer could not handle too many processes at once. When a particular device or software has trouble it is a warning that your computer cannot handle what you are trying to do. THe computer is using too much upper memory, therefore it cannot handle the drain on the computer resources. I finally took it to a Tech mechanice and sure enough after updating the RAM I was able to do what I needed to.
Hope that helps. Remember when troubleshooting you have to use a process of elimination.
Kim

by baashe13

FunInAlaska, thanks your reply- but I don't think it's ram because I have 2nd cdr and I don't have any problem.Anyhow I replace the cdrom and that solved my problem but I still like to know how to solve this kind of problem and think it's mechanical.

by funinalaska

I to replaced what I thought was a defective device only to have another hardware device go down. Then some software wouldn't work, the kind that drains the computer of resources. The computer is a knockn and ya gotta answer. Why does it keep doing this?
Sorry, the tech mechanic probably knows. Ya know we can only troubleshoot these hardware problems to a point and then we have to learn to live and let go. Try a computer shop, who knows maybe they will actually tell you over the phone, some really do.
Good Luck!
Kim

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