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cd-rom drives is not working

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by ttruong

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i have try everything but no luck at all. i am using win2000, sony cdu4811. the device driver shown exclamation mark on the device. i have try the troublshooter but no luck. what is wrong with my system. please help! tim

2 replies

by diabetic

Well, Tim. When you go into your device manager and you click on the Cd-Rom, and then select the drivers tab, what does it tell you? The information at that point will guide you through resolving the problem.

Write back with that information and I will gladly walk you through the troubleshooting and problem resolution.

humbly submitted,
diabetic

by ttruong

it shown that the device is not working. i have down load the cd-rom driver to my system and still not responsed to the cd-rom but the system recogize the device. please help. tim

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