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cd rom keeps on loading

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i would be most grateful if someone would give me advice. my cd rom after loading the cd continues to run therefore the cd loads again and again.it does not happen all the time.i am scrathing my bold patch as i cannot come up with an answer.
many thanks.

5 replies

by blackcurrant

Hi
1. Have you tried removing the device from Device Manager, shutting down and rebooting? When the computer reboots, it should detect the CD drive and reinstall it. Doing so may clear any corrupt drivers that have been used.

2. Are you using the most up-to-date drivers for the device?

3. If the above do not work then you should try updating the firmware in the drive itself.

Good luck

by opatzg9

Another option is turn the auto run feature off on the cd rom through control panel/device manager.
Good luck

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