Discussion Locked

CD-RW does not see disk

0 helpful

4 replies

by casemaker Feb 6, 2003 last reply Feb 21, 2003

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

My Hp Pavilion has a cd rw. The disk is present in device manager but does not see cd's when inserted. It will not auto run and when you go to my computer and click on it it opens to a cd rw burning window and does not show the contents of the cd. Ihave uninstalled and reinstalled, tried several different types of disks,did windows updates off MS site nothing. It is the hp pavilion xt973.

4 replies

by opatzg9 Feb 6, 2003

Check the device manager and make sure it's not conflicted. Has it ever worked or is it new? If its a recent install that never worked, make sure the ribbon cable is plugged in correctly at both ends cd/motherboard. What operating system? What cd-rw? A little more info might help debug this.
Good Luck!