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cdwriter cannot install software bundle

By cruzvljr ·
I am installing software bundle of hp cd writer **00 plus when suddenly an error message appeared (the hp cd-witer is running under winxp pro and is detected by the os). the error message is somewhat like this: no cd-writer or hardware drive is conected.a sugested action also appeared, please reinstall your cd writer drive. I followed this but it did not work. because of the error message the software installation cannot continue. please help me find the solution

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by TheChas In reply to cdwriter cannot install s ...

For XP, you need to install Service Pack 1, or all of the critical and compatibility updates before installing CD-RW software.

Also, did you download the latest software from HP for this drive?


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by OTL In reply to cdwriter cannot install s ...

Chas has a good point, but if this is a new CDR possibility of Manuafacture Defect is possible. If it does not appear in the bios then it may have died. Check BIOS to see if PC sees it.

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