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  • #3973074

    Chat rooms and chat plugins

    by sienaromes ·


    Are chat rooms and chat plugins needed for a website? My client is asking me to add one to his website, but he doesn’t know if it will be good for his website. What can you recommend? Is there a chat room/plugin that you’ve used that increased engagement and interaction?

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    • #3973487

      Reply To: Chat rooms and chat plugins

      by aapkwineoi ·

      In reply to Chat rooms and chat plugins

      LiveChat is a very handy live chat solution – as the name implies – and it’s geared at providing everybody in the picture with.

      For instance, you can engage customers directly (instead of waiting for them to contact you). By making the first step towards a conversation, you’re increasing the likelihood that the customer is going to walk out with a positive experience.

      You can customize the chat window.
      You get to control all conversations from a single dashboard – even if you have LiveChat set on more than one site.
      Each customer interaction is marked with colorful circles indicating how long the person has been waiting (this allows you to react faster).
      You get full history of the previous chats.
      They offer a 14-day free trial for every new user, but you can get an exclusive 30-day extension if you sign up to LiveChat here.

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