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Cisco 4400 Lan controller and Mac Laptop access problem.

By Glycenide ·
I have a mixture of Unix/ Apple, Windows in my enviroment so I get a shload of problems everyday. This one issue I haven't been able to lick and it's with my Cisco 4400 WAN controller or the Apple laptop that hasn't been able to connect for the last month.

Problem - Apple laptop cannot connect to Wireless network but all other devices can. (Other MACs, windows, Ubuntu, Redhat laptops)

I've check 440 configs and I don't think it's the issue.

Below is the log file I pulled from 4400 showing that it's not permitting that device access.

User and I are very frustrated with this as this has been an open issue for quite some time.

Please help

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Mar 05 09:09:05.299 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:04.979 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:04.623 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:04.276 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:03.946 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:03.605 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:03.260 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1, SSID:innovation-assured. mobile in exclusion list or marked for deletion.
Mar 05 09:09:02.921 apf_80211.c:2793 APF-4-ASSOCREQ_PROC_FAILE Failed to process an association request from00:21:e9:db:6b:bd. WLAN:1,

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For starters. what authentication are you using?

by robo_dev In reply to Cisco 4400 Lan controller ...

A WPA / WPA2 mismatch will cause things like this. If this worked at somepoint, then we can assume that the mac address is correct in the radius server.

Assuming you're using ACS, you're probably blacklisted.

Clear the blacklist on the ACS, make sure the client auth type and credentials are correct, and it should fly.

http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a008084f13b.shtml

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