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Cisco 6509 IOS upgrade problem

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6 replies

by paulk

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Hi Guys,
Tried to load a new IOS image on two 6509 switches with single Sup II Supervisors but failed...!!!

current image sup-bootflash:c6sup22-jk2s-mz.121-26.E7.bin

10181208 bytes available (21800360 bytes used)

new image s222-entservicesk9_wan-mz.122-18.SXF14.bin from disk0:

12980224 bytes available (51298304 bytes used)

The bootvar was changed to:

boot system flash disk0:s222-entservicesk9_wan-mz.122-18.SXF14.bin;sup-bootflash:c6sup22-jk2s-mz.121-26.E7.bin

When we issued the reload command the Switch went into "Rommon" mode and remain so.

When the PCMCIA Card in Disk0 was removed the Switch then booted up using the old image on the Sup-Bootflash.

Has anyone any ideas as to why this might be failing?

Could it be that our jump in IOS revisions is too much from

c6sup22-jk2s-mz.121-26.E7.bin

to

s222-entservicesk9_wan-mz.122-18.SXF14.bin

and that we should try upgrading revisions in smaller steps?

All help is much appreciated.

Regards,

Paul

Below is the error we were getting:

*** System received a Software forced crash ***
signal= 0x17, code= 0x41e10000, context= 0x41e3eb34
PC = 0x402d1cec, Cause = 0x1820, Status Reg = 0x34018002

System Bootstrap, Version 7.1(1)
Copyright (c) 1994-2001 by cisco Systems, Inc.
c6k_sup2 processor with 131072 Kbytes of main memory

Autoboot executing command: "boot disk0:s222-entservicesk9_wan-mz.122-18.SXF14.bin"
PCMCIA slot0 device is not initialized
open: read error...requested 0x4 bytes, got 0x0
trouble reading device magic number
loadprog: error - on file open
boot: cannot load "disk0:s222-entservicesk9_wan-mz.122-18.SXF14.bin"

System Bootstrap, Version 7.1(1)
Copyright (c) 1994-2001 by cisco Systems, Inc.
c6k_sup2 processor with 131072 Kbytes of main memory

Autoboot executing command: "boot bootflash:c6sup22-jk2s-mz.121-26.E7.bin"

6 replies

by netman1958

What happens if you run this:
dir slot0:
while in rommon?

by paulk

I haven't tried that but thanks. Can't really try anything until we have another slot booked as this is on a bank network.

Could it be that the version of Rommon is too old to read the newer IOS?

Many thanks,

Paul

by netman1958

Paul, I'm not sure if this causing all of the problem but I think it needs to be addressed before you can go any further. I did some research on that image you are trying to run and it requires 256MB DRAM minimum. As best I can tell from the excerpt you posted, you only have:
System Bootstrap, Version 7.1(1)
Copyright (c) 1994-2001 by cisco Systems, Inc.
c6k_sup2 processor with 131072 Kbytes of main memory

I don't think that's the only issue though. Have a look at the "supported hardware" section of this document and see what you think:
http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SXF/native/release/notes/OL_4164.html#wp3460210

by paulk

Netman,
thanks very much for your help. I was starting to think it was a Dram issue myself but your help and that document confirmed it.

Also on a side point;

I've only started to use techrepublic again recently and found it all changed. I can't find the "Network" section like I used to be able to.....any idea on the correct URL?

Thanks,

Paul

by netman1958

Hi Paul,
TechRepublic did update the site recently and I'm still finding my around too. Maybe someone can help us both out.

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