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by shanef

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What is the best way to setup printing on the client side without crashing the print spooler on the server? If the print spooler crashes on the server it can sometimes lock up the application on the server. And the service will have to be restarted.

Thanks

3 replies

by omnicef

What you really need to do is remove all drivers that have been installed (weren't included in with the OS). Then consult this matrix to find compatible drivers. http://printingsupport.com/matrix.htm
Also, set the print spooler service to restart on its own to reduce the number of times you need to go in and do it manually.

by danwest58

Look for Citrix Screwdrivers on the internet. My friend who is a Citrix admin with 100+ servers run he runs this and it works.

by tnunetworksupport

We have used Autoprof's Profile Maker for the past four years in an environment with 10 servers and 300+ users. In addition, using only print drivers that have been thoroughly tested (HP, Canon, etc.) and keeping the variety of installed printer drivers to a minimum. Sounds like you may know from first-hand knowledge that nothing can crash a Citrix server quicker than a faulty, poorly written print driver.

We have drivers installed for HP (laser jets) and Canon (digital copiers). Everything else gets the Citrix PCL4 Universal Print Driver.

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