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Citrix PS 4.5 Data store issues

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by pajosully

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I am in the middle of rebuilding my 6 server farm. The data collector in the farm was running PS 4.0 and I am upgrading to 4.5. I have two other servers running 4.5 that are already built and in production. I changed the data collector from the previous to the new and now I get errors stating that the data store is not available. When I run the query farm command it shows that the data collector is now the server that I set it to but now I can't run discovery on the other servers. What do I have to do to ensure that I have a connection to the data store and to ensure that my farm is stable?

8 replies

by bart777

You might need to leave one of the PS4 server as the data collector until you are ready to migrate that last box over.

A question I have for you is can you open the AMC on the new DC and have the discovery process complete? If so then you may just have to do a DSMAINT RECREATELHC to correct the problem.

by pajosully

I can't open the management console on the new DC and run discovery. It fails with every server in the farm listed.

The thing about this is last night when I changed the DC to one of the new PS4.5 servers it recognized the change. I was able to run discovery then and had no issues connecting. Now it is a new day and it fails even though the DC remains on the new server. I am still able to get connected to the farm without issues I just want to make sure that I retain full functionality for administration.

by bart777

Starting with the new DC run the DSMAINT command and recreate the local host cache file. After you do this one move to any secondary DCs then thru the remainder of the servers. Then try the discovery again.

You'll need to stop the IMA service while you do this so make sure your helpdesk knows. It should only take a few seconds per server and any users that are logged in sholdn't see any problems.

by pajosully

The command completed. Now the IMA service won't start. The DC has now moved to another server running 4.5. How can I get this service running?

This might be something that we could work with. I have two zones in this farm. One server is sitting on one and the other 5 is on the other. Both zones have DC's. Can I remove the single server zone and use that DC for the entire farm? Or would that cause conflicts?

by bart777

You would have to move that server to the bigger zone and then tell the farm to use it as the DC. there shouldn't be any problem doing that but I'm not sure if that will help.

Have you tried puting the DC back to a PS4 server?

by pajosully

I have not yet put the DC on another PS4 server. The server that it was originally on was already rebuilt and I only have one more server that is running PS4. I can try to put it on that one but I don't know if that will do anything.

Why would it make a difference what version it is running for the DC if they will all eventually be PS4.5?

I am still trying to get the IMA service running on the one.

by bart777

A compatibility issue.
PS4 is the lowest common denominator.
It SHOULD have worked the way you were going but clearly had an issue. The only other suggestion I would have would be to reinstall Citrix on the offending server.

Also just for a sanity check go to the current DC and run the QFARM command to make sure it sees all of the other servers. If it doesn't, or if it sees the DC on the worng box we'll have to do some more digging.

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