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compaq computer ---not reading cd

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7 replies

by anansimann

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I bought a refurbished compaq computer, fdisked the hard drive, installed win98, and cd rom driver. System recognize that it has a cd rom, but quite often it will say, "device not accessable" or can't read from device".( even when I have a cd in thethere ) Why is this? how can I get the system to read at all times?

7 replies

by gigelul

Hi,
-If you installed a DOS driver for CD-ROM remove it from autoexec.bat and config.sys. Win9x don't need it.
-Try to find and install drivers for motherboard (IDE).
-Verify the CD-ROM on other system.
-Use a CD cleaner.
-Disable UDMA mode in BIOS.
-Try to move the CD-ROM on a seperate flat cable on secondary IDE controller.

by chouf

I'm experiencing exactly the same problem with a CD/DVD-Rom drive on my laptop HP OB 4150. It keeps asking me to insert a CD even though there's already one in. I already uninstalled/reinstalled the device, mad sure the drivers are the good ones, etc ... But it still doesn't work.
I've seen in another post something about the IDE drivers that would have to be reinstalled. I don't know what you've tried but I'd go for this one anyway as it seems to be a recurrent solution. Have a look in Hardware, there's a message with nearly the same title as this one, TheChas replied and gave URL's to get all the info you'd need to perform this task. Good luck

by melansondesign

I also have a compaq and had a similar problem with the DVD drive reading CD's. I tried everything and finally had to resort to calling them up and getting them to replace the drive itself. Try that.

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