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Compaq EVO D500 CMT randomly reboots

By samshastri ·
We have a Compaq EVO D500 Convertable Mini-Tower that randomly reboots. The user has reported that problem happens when in Excel or when printing or when opening PDF files and sometimes in lotus NOTES mail. But it happens mostly when printing. The power supply has been replaced.

any suggestions!!!

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Compaq EVO D500 CMT randomly reboots

by coolsheb In reply to Compaq EVO D500 CMT rando ...

Try moving the printer to a different power source. When the Printer starts printing it is probably causing a power sag to the computer, causing it to restart.

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