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Compaq Video Error Message

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4 replies

by casemaker

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Hi,
I am getting this error upon boot with a Q presario 7360. The client brought it in and said he ran a restore with the restore disks. I am unable to run the restore from cd because I cannot get past this message. Doing a step by step start up I get to the file named ccw32.vxd and the message appears. I need a fix,
Thanks

"Configuration manager cannot load because one of the following files is either not present or has an invalid version number: vmm.vxd, shell.vxd, vtd.vxd, vxdldr.vxd, vspicd.vxd or vwin32.vxd
Try running setup again
Press any key to continue"

4 replies

by bobho

ccw32.vxd is part of Carbon Copy. Can you get to Windows? If so, either reinstall Carbon Copy or uninstall it if you are not going to use it.

You could also look for the entry in system.ini and comment it out if it is in there, and if not, use msconfig and disable it from starting up at boot.

Regards,

DrBob:>)

by casemaker

I have used fdisk /mbr and deleted all partitions and reformated then used restore cd and the same error comes up at boot. I am unable to get to windows in or out of safemode.

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