According to Microsoft article Q306616 titled, "Msgsrv32.exe Stops Responding and Then the Computer Stops Responding"
This behavior can occur if all of the following conditions are true:
Advanced Configuration and Power Interface (ACPI) is enabled on your computer.
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A Palm HotSync cradle (from Palm, Inc.) is connected to your computer.
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The letter "A" is not displayed after the cable model number at the end of the HotSync cradle cable.
Some Palm cradles areincompatible on computers that are ACPI-enabled. Look at the end of your cradle cable. According to the manufacturer, if an "A" is not displayed at the end of your cable model number, you have an affected cradle.
To obtain an adapter that corrects this issue at no charge, contact Palm, Inc. For more information, browse to the Palm Web site listed in the "Cause" section of this article.
As a temporary workaround, disconnect the HotSync cradle from your computer. For more information, consult your product documentation.
Source:
http://support.microsoft.com/default.aspx?scid=kb;EN-US; q306616
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