Configuring an IP Address

You need to tell the system how it connects to the Internet when you run the Network Setup Wizard.

If however you have not installed all of the required Device Drivers you need to install these before proceeding any further.

To check if you have all the device drivers installed open the Device Manager by right clicking on My Computer scroll down to Proprieties in the drop down menu left click on Proprieties and select Hardware in the new Window that opens. When that is open left click on Device Manager Button and look for any Yellow Circles with a Black ! through them and the words Unknown Device beside them.

You need to install these drivers before trying to log onto the Internet.

If you need the drivers for this system you can download them from HP by entering the Model Number here and selecting the OS in use.

http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers

Col

1. Simple answer - reformat drive and install Linux, thus reducing the software problems with the system.

2. Continue to fight your way through Windows.

a. Open the 'Run' windows from the start menu.
b. Type in 'cmd'
c. When the Command line window opens type in 'ipconfig /renew' and hit 'enter' NB don't type in the apostrophes used to indicate the letters to type.

Note: This will allow the system to reset the IP information is it's set to auto configure and use the router as a DHCP server (the usual Windows default).

3 Manual configuration
a. Open Control Panel
b. Open the network Connections window
c. Right click on the network connection you use - be it wireless or hard wire.
d. Select the option 'Properties' and click on it
e. In the first tab you have a sub-window that takes up most of the window, select the one that mentions IP address.
f. select manual for IP address and enter an address within the address range in use.
g. Set the gateway to the IP address for the router, also set the DNS IP address to this.

4. Got on the phone and ring a fully trained tech to do the job for you.

Ernest

did you configure the IP address manually? If so, set it for DHCP because your router is likely handing out addresses.
Look through the documentation for your router to configure it. Is MAC filtering on? If so, you will need to add the hardware (MAC) address of your network card into the router to allow it to connect properly.

How many addresses is the router set to hand out? If too few, then a system will not be able to gain an address, therefore will not function on the Internet