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connected to the internet but cannot browse.

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6 replies

by henry_apor

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Hi im having a trouble with the wireless connection. im using winxp

If im hard wired to the router, i can connect to the internet and I could also browse websites.

If im using the wireless connection, im able to connect to the internet but i cannot browse any page. it only happens once i use the wireless connection. im sure that it is connected coz i can use other internet application like the remote assistance.

Any help would be appreciated.

6 replies

by noelrd

It sounds like you have a problem with your DNS setting to your router. Your browser is not resolving the web page names to the proper numeric address. Try going to your wireless setup and point the DNS to your router's gateway address and see if that helps your problem. The DNS numbers in your router must be ok, since you have it working when you are hardwired. Remote assistance would be using the numeric address and that is why it works.

by timbrewolf

Could be a DNS issue or Wireless encryption.

The best way to troubleshoot these connection issues is to connect wirelessly.
Then run IPCONFIG
If you get a 169.x autoconfiguration address you're likely not establishing a connection with the Wireless router - generally due to an incorrect or misconfigured WEP key.

If you get a normal address (usually 192.x or similar) then try to ping the gateway
If you can ping the gateway, then try to ping yahoo.com, if you can't ping yahoo.com but you can ping a yahoo.com IP (like 66.94.234.13) then you have a DNS issue.

Since your router works when hard coded, the configuration problem on DNS is likely not in the router but in your wireless adapter. Just make sure that it's set to obtain DNS servers automatically.

by sgt_shultz

on all the client computers (wireless and otherwise). your symptoms are classic 'wrong gateway' settings. that is why it is manifesting as a dns issue

by fuder

what is your current setup bro?

maybe you have this setup. check this example: applies to modem & router configurations

1. if modem is smart (can save user id and password), there's a need to access the software inside the modem to verify user id and password, then put the modem into bridged mode. this has to be done where the modem is connected to the computer directly using the supplied ethernet cable. no router or any devices in between. after the modem is put into bridged mode, proceed with step two.

2. connect modem to router to computer (wired), access software inside router and verify user id and password.

3. then go wireless.

checklist:
a. no dial up entries at Tools > internet options > connections > dial up and VPN
b. blue tooth is not setup as network adapter in the device manager / nic adapters or bluetooth is not setup as PAN (personal area network)
c. try alternative browsers (firefox, safari, or flock)
d. update jre (java.com)
e. check proxy settings.

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