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Contacts in Outlook 97

By canadianchick ·
I have a user with the following problem:

She imported her contact list into Microsoft outlook. About 20% of the 700 contacts she has, cannot be opened or updated.The following error message appears when attempting to open a contact:

“Can’t open this item. Could not complete the operation. One or more parameter values are invalid.”

This also happens when Contacts are created manually. Any ideas what this message means?


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Contacts in Outlook 97

by camcc591 In reply to Contacts in Outlook 97

I got a similar message when I first tried to import contacts. My source list was an Excel spreadsheet. I traced the problem to not having the right quotes to satisfy both Excel and Outlook. Once I got those straight, I got the import to work.What is your source for the info to be imported? Try exporting to the same type of source (eg Excel, Word). Compare the exported file to your source file. The error message indicates that one or more of the fields in the source file is not formatted the way Outlook wants it.

Try importing only a few fields. Get them to work then add more fields until you find the one(s) that are not formated right.

If this does not work, send more specifics and I will try to help.

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