12 replies
by b_pope
Not being able able to shut down & defrag are likey being caused by the same thing, you still have a program running thats writing to the hard drive, likely in the background when you try to do either a shut down or defrag.
You can check to see whats running by hitting CTRL+ALT+DELETE this will also show if you have a program thats not responding. Or you can see what programs are loaded at boot-up by clicking on START+RUN & typing MSCONFIG, when it opens select the startup tab this shows allthe programs loaded at boot. More than likely it's a program in one of the above mentioned locations preventing you from shutting down & defraging.
To solve the problem open these programs & change their settings/options. The most common is a program set to check for updates or a virus scanner always looking for viruses, any type of hard disk monitor.
by cavan23pl
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