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delete old printer drivers from Winnt

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5 replies

by kpike2

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I am currently running a network server 2000 that supports Windows 2000 workstations and WinNT 4.0 work stations. There is a label printer that is shared out on one of the 2000 PCs with a driver that is supported by NT and/or 2000. However, if I create a new user on the server and have the user log on to an NT machine the driver for the label printer cause the machine's RPC service to stop running. I have replace the driver folder for the WinNT machine, and deleted all label printers from the registry, and restarted the RPC service and spooler service. But the RPC service stop running when trying to reinstall. Can anyone help? Thanks!

5 replies

by nccorthu

1. Be sure you have a valid NT4 driver load it to the users machines.
Check what is the Port the Label printer uses. Some of them are Serial/Com Ports that causes problems in NT4 when you setup the printer driver. They want to default to LPT1.

Check the Label Printer Mfg for tips and troubleshooting. They usually have the answer and a driver patch for many of these problems but only on the web site.

by kpike2

What I was actually looking for was how to remove the drivers for my printer. In Windows 2000 you would just go to the print server properties, then the drivers tab and remove the drivers you do not want. However, I am running Winnt and remove the drivers is not quit so simple. I still not have my answer. Thanks anyway.

by kpike2

The driver is valid that is running on the Winnt machine, it is the same driver on other NT machines that are running okay. The port that the label printer is attached to is a USB on a windows 2000 machine and shared on the network.

by kpike2

What I was actually looking for was how to remove the drivers for my printer. In Windows 2000 you would just go to the print server properties, then the drivers tab and remove the drivers you do not want. However, I am running Winnt and remove the drivers is not quit so simple. Can anyone please help. Thanks!

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