Desktop

Ask something
Discussion Locked

Desktop Icons Not Working

0 helpful
8 replies

by ajwalker5679

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a user with an NT 4 PC and he cannot get any of his icons to work. He had a dirty shutdown yesterday and today when he started up everything seemed to work fine until he tried to open his programs. When he clicks on an icon nothing happens. If he goes to My Computer and clicks on the Icon nothing happens. If he uses the Start Menu and clicks and Icon nothing happensI have done a back door and used task manager to open all the programs he needs but this is not a permanent fix. Does anyone have any suggestions without having to do a repair of the OS or a re-install?
Thank you SO Much!

8 replies

by parvus1202

I've seen one of this before, and the problem started when IE 6.0 was loaded, suddenly one by one programs started to fall apart until icons were not functioning properly. It took months to figure out that the culprit was IE 6.0. The truth is, if this kind of problems occur, the only way out is to fresh install, it is safer than trying to dig into the pit. You might damage the unit.

by @lberto

I saw this before ... and it was fixed installing the SP6 again and the post patches, also I recommend you to re-apply IE6.0 SP1.

I hope it helps ...

@lberto

by ajwalker5679

I found out what the problem was. It was something very silly and actually pretty simple. The user had a stack of papers holding down the esc key. This was discovered when the unit was restarted and it started to beep. All of the problems that were occuring are now fixed.

This discussion is closed to new replies.