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Desktop/System Errors
All desktop icons are gone, email settings & mail, and start menu items are gone.
We now have the active desktop running and have reset all of her program icons and fixed the apps. that weren't opening correctly. I had her run a scan disk and repair all errors found.
Now we see folders off the root of C - named dir0000, dir0004 etc.- and these seem to hold all of the settings and start menu items.
I tried to just drag these items back to where they belong - but they are displayed using dos names not full (accessories = acceso~1)
Tried to reinstall windows - no luck.
Also - quick launch tool bar won't open - get an error stating can't open tool bar.
Any suggestions????
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