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Device Driver wont load ?

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5 replies

by theword

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Hi. I have a communication problem with my HP 720c printer. It just stopped working, after changing my cable configuration.It is now directly linked to my computer. Question:
1)When loading the driver,it wont load the driver, and my computer cant find the printer port. It is on LPT1
2)How do I go about figuring out what the real problem is..IE: cable...card..printer..or ?
3) I have checked everything, and it all looks good physically.
4) I have restarted my computer to many times already, so do I need an instrument to check my hardware or is there a software program I can use to check these things?????
Thank you,
Pat

5 replies

by thechas

Start by going into BIOS setup when you startup the PC.

Find the page with the on-board periphials, and make sure that the printer port is enabled, and set to EPP/ECP mode.

Next, look in device manager for any yellow "?" or "!" these are indications of a problem with a device or driver conflict.

Also, if you had other devices connected to LPT1, their drivers may be locking up the port looking for them.
Make sure to uninstall any devices that you are no longer using.

It is possible,that the on-board printer port has failed.
You can get a PCI printer port card for around $25.

Chas

by theword

Hi
I went to the bios and changed the setting to EPP...Thats the only one available. It was set to PS2. That didnt help.Do you know of any shareware that can diagnose this problem etc???

Thanks pat

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