General discussion

  • Creator
    Topic
  • #2297183

    Device Manager

    Locked

    by wakim ·

    Hello, I am having problem with opening the Device manager in Windows XP Pro. When I tried to open, it show the device manager box with all the tabs but without the items shown (all devices installed). I tried to open it running in the ?RUN? box but it show the same thing. I also tried to run in Safe Mode but it freeze when it comes to the login screen. Please anyone help me. Thanks.chee

All Comments

  • Author
    Replies
    • #2686332

      Reply To: Device Manager

      by joenmr ·

      In reply to Device Manager

      How did you define the account that your are using?

      If it is only defined as User, you will not have access to some areas.

      When you boot it in Safe Mode the system should show you the Administrator account and the other accounts created in your system. What could be happenning is that the Administrator account is disable. Therefore first check if the Administrator account is enable or disable. It should be enable.

      • #2686114

        Reply To: Device Manager

        by wakim ·

        In reply to Reply To: Device Manager

        Thanks for your prompt reply I succeed in reaching the login screen then it freeze the key could not move for selection.I am sure the user/administrator account is enabled. The problem is the device manager I could start windows as normal only I could not open the device manager for trouble shooting. Any idea ? Thanks

    • #2685610

      Reply To: Device Manager

      by joenmr ·

      In reply to Device Manager

      Try the following link:

      http://support.microsoft.com/default.aspx?scid=kb;en-us;311504

      Later let me know the result.

      • #2685198

        Reply To: Device Manager

        by wakim ·

        In reply to Reply To: Device Manager

        THANKS for the very informative topics, one of the knowledge base article has help me solve. Ones again thanks.

    • #2685197

      Reply To: Device Manager

      by wakim ·

      In reply to Device Manager

      This question was closed by the author

Viewing 2 reply threads