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Disappearing, Invisible icons

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5 replies

by adgallica

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The other day when my friend turned on his computer all was fine until he clicked on a desktop icon and they all disappeared the icon labels are still visible and you can click where the icon is supposed to be and activate it. Also the icons in the quick launch, start menu, control panel, windows explorer, and in the device manager there are no icons anywhere. I did a TweakUI rebuild icons with no luck. I'm thinking a virus maybe. Any suggestions will be greatly appreciated.
Thank you for yourtime,
Angie
ADGallica@aol.com

5 replies

by ricardomenendez

Could be the VGA card driver or the refresh rate is too high for the monitor and the refreshing isn't working right.

by adgallica

Re-installed the video card and updated the drivers... no change.... I've swaped out the video card with a known good card installed updated drivers... no change... I'm starting to think there's more to the story then what he's telling me..
Thank you for your time,
Angie

by blittlefield_cpp

Definitely sounds like a virus. I would run a virus scan first thing. If a scan comes back negative, try running a system file check (assuming your using win98). Go to start, run & type sfc then hit enter. Once the system file checker opens, click on settings & make sure the two settings at the very bottom are NOT checked (Check for changed files & Check for Deleted files). Then click the ok button, then click start. If it finds corrupt files, you will need to restore the files from the win98 cd. (It will tell you what to do). Hope this helps,

Brad

by adgallica

Yes he is running Win98SE... He doesn't have any anti-virus protection on his system... He thinks his system in invulnerable... I have Norton Anti-Virus 2002 I'm going to run it tonight... I'm really hoping it does have a virus...
Thank you for your time,
Angie

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