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by holdenb

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hi to all!

My PC which has on board video card was malfunction so i decided to
used external video card which is S3Trio64v2/dx after i installed,
my greatest problem is the color setting since when i select to 256
colors the system went wrong or the system report that i used invalid
video card type, the card only support 16 colors even i already selected
the right driver. when i test the video card to another PC which has no
on board video card the S3Trio64v2/dx work well, so i'm so confused
right now since i already change all the settings in BIOS and Windows
System setting but still nothings happen and i already did to reinstall
the windows but still the problem cannot resolve. I hope that someone could
help me or suggest me what to do since this is my first time to encounter
this kind of problem.
i would greatly appreciate those who can help.
thanks

holden

13 replies

by wcp

I read your question again and there may be a few more options.
You said you reinstalled Windows.
1. Did you format the HD and install the Windows from scratch?
2. Did you use a recovery CD?
3. Did you reinstall Windows on top of the current one?

In case 1, if the onboard video driver was installed, uninstall it.
In case 2, uninstall the video driver.
Case 3 will do no good.
There may be a jumper on the motherboard to disable the onboard video. If this is the case, disable it.
Ifyou still have the same problem, replace the motherboard.

by maddiuex

Follow these steps to see if this works.
1. Goto start
2. Settings
3. Control Panel
4. Double click on System Icon
5. Click the Device Manager Tab
6. Click the plus sign next to display adapters
7. Double click on the " Onboard video Card"
8. Disable and reboot,\

Hope this helps

by holdenb

i already did to disable the onboard video card and reboot it but still it can't support 256 colors only 16 colors and 800x600 resolution.hope there's other way. thanks

by holdenb

there is no option in the BIOS setup that could disable the on board video card.

by sgt_shultz

some other mb's won't let you 'fully disable' the video card. i think if i were sitting in front of the computer, i'd try this:
1) see if i can find any BIOS updates for my mb
2) try to find docs for the mb, look for jumper settings which might help...
3) if you are pretty sure you are getting the on-board video disabled, then you have other problem with getting Windows to recognise the new video card. interrrupt or i/o conflict. try another slot for the new video card. try temporarily yanking out sound and/or modem card...
i am not great at motherboard stuff but i think you are supposed to be able to write down the BIOS number you get at boot time and look up what your motherboard is that way, we need a hardware person to help us out with that part...good luck, with persistence you will get it to work betcha...

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