Do I need to supply Restore Media?

By tigers7612 ·
I have a customer who would like me to re image about 200 machine. My question is, would I have to supply the restore media since I am not going to rebuild them and resell them just re image them with the CoA supplied on the tower. Or will I need to purchase the media and send them with the PC's when I send them back?

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Well if it's just a reimage

by OH Smeg Moderator In reply to Do I need to supply Resto ...

Yo are doing a repair not supplying new hardware or software so you don't need to supply Install media.

The place who originally supplied the Hardware is responsible for any Install media that should come with the systems.

However saying that providing a Master Image if they are all the same hardware isn't going to be a Killer Either just burn a Disc with the Image on it and send it back with the systems.

Of course if they are 200 different configurations it's a different story.


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by tigers7612 In reply to Do I need to supply Resto ...

Thanks for the reply. I knew if I was selling them I would ahve to provide the restore media per Microsoft policies, just wasnt sure if I needed to for re-installing the image.

Thanks a bunch.

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Reponse To Answer

by OH Smeg Moderator In reply to Thanks

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