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Download plug-in

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by therook

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I have a user who needs to download Macromedia Authorware and Shockwave plug-ins to complete a task. I have been unable to download these apps onto her computer. Is their something in her 'options' that are blocking the downloads? New Tech. Help!

3 replies

by jrodri1636

The following is a list of common causes of an unsuccessful download: A corrupt cabinet file is usually a sign of an incomplete download,usually due to network interference during the download.
The CIH virus might have corrupted the installer. Please scan your system for viruses using your anti-virus software, then re-download.
The installer can be corrupted during the downloading process.
There is not space available on your drive to expand the installer into the default TEMP directory - try clearing this folder and freeing up hard drive space.
There is a software conflict with third party software.
Virus software might misidentify the downloaded file.

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