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Dropped connection to Internet.

By carol ·
This is more of a request for HELP.
I have users that are loosing their connection to the internet. The go through a hub which then goes to the firewall, picks up a ip address and then out.
Their email is always up and checking for messages. But, at times it will not be able to find the server. If the person reboots the PC it will make the connect but not all the time.

I have one of the users by passing the hub and going straight to the main. He still looses the connection and then it willreestabish itself.

Please help me to understand what is going on and how to fix it.

Thank you

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