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Dual network adapters

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My client has a single pc in his office, it runs Windows 2000 pro and has a network adapter connected directly to the head office network, that is configured with a static Ip address and I am not allowed to change any of the settings on that adapter.
I have installed a second network adapter which is configured for broadband internet, so that the client can use VNC to control the office computer from his home.
Trouble is the Remote desktop connections are trying to use the new network card to connect to the head office server, this doesn't work because the connection is refused at the server if it comes from the internet.
I need you guys to tell me how I can force the remote desktop connection to use the company network adapter for remote desktop connections, otherwise the client has to disable the broadband connection to make it work.
Any clues?

4 replies

by churdoo

... is that I'm sure the Head Office NIC has a default gateway defined, but in order for you to get internet access via your NIC #2, it too needs a default gateway defined, and it also needs to be the higher preference NIC as defined in your Network Connections / Advanced / Advanced Settings... dialogue. Windows doesn't deal very well with multiple default gateways.

You can go to the above dialogue and move the Head Office NIC higher than NIC#2 and the Head Office functionality will work again, but your internet access will probably stop working at the same time. Furthermore, you can switch the NIC order in this dialogue back and forth as needed to access one or the other -- head office functionality or internet access.

In order to get all functionality working simultaneously, you'll need to put NIC #2 as the higher preference NIC, and then from a CMD prompt you need to enter the proper ROUTE ADD command as TCB suggested. This is necessary to tell Windows networking to route traffic destined for your head office network through the head offic NIC; all other traffic, i.e. internet access will go through the higher preference NIC#2. The specific ROUTE ADD command of course depends upon the actual values of the head office network and the head office NIC, so we can't give you the specific command without this info. Go to a CMD prompt and enter ROUTE to get the help information on the command.

Hope this makes things clearer.

by around_u

Well Dear if you have installed second network adapter which is configured for broadband internet and if it is running sucessfully then there is no problem. You just have to download Team Viewer Software from internet which is shareware. And then it is very easy to use and your client's office computer from his home. Don't you Remote Admin as it is for local lan and you will not albe to configure Remote Admin from internet.

If any other problem then you can mail me at
1) rishi_suspense4u@yahoo.com
2) ithelprajkot@gmail.com

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