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by swb711

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have updated my profile to reflect my new email address, two weeks ago, and I am still receiving emails at the old email address?
At the bottom of the newsletter it states that I am registered at my old email address. But if I try to log on as that it states no such user.
Can this be corrected
Thanks.

6 replies

by oldefar

If the URL is troublesome, go to Help/Account Login and use the link at the bottom of the page for "Still can't find what you're looking for? Click here to contact us."

by swb711

This did not tell me why I am receiving two copies of each email, one text based and one HTML..
I still want to stop receiving the text based copy.

by oldefar

As a first time user of the Technical Q&A you are probably unaware that this is a peer forum.

The problem you have is at the host end, in this case the TechRepublic site. This means that corrective action will have to occur by their tech support. What I provided was a means of bringing the problem to their attention so that they can correct it.

The short answer to you only specific question "Can this be corrected" is yes.

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