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Error after doing an automatic update

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8 replies

by rogadmin

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I received the following error from a user after performing an automatic update.
I cannot even get to safe mode.

"Session5_initialization_failed.
Check to make sure any new hardware/software is properly installed

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as catching or shadowing."

Any Ideas?

8 replies

by computab

What operating system? What software were you updating? Was it from a disk or on the internet? Was it perhaps exceeding the capability of the hardware? Do you have "Goback" installed?

by rogadmin

The PC is Windows 2000 Pro Computer and the user was doing an automatic update from Microsoft. I did not installed Goback on this PC. The hardware is compatible with the current win2K HCL.

by computab

You might be able to recover from this without formatting by putting the Windows 2000 disk in the PC and running winnt again in the i386 folder. Save time by copying these files in i386 to a folder on the hard disk. Dont install Goback as it isnt compatible with Win 2000, but it is brilliant in Win98.

by grbeckmeyer

I have seen that exact error message on a client's W2K Pro system. The fix ended up being a reinstall (repair will not work) of W2K into the existing Windows folder. This wasn't as bad as it sounds, all settings/programs are kept from the current Windows. You should re-apply service packs afterwards just to be safe.

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