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Error c000263 after installing videocard

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3 replies

by rich.good

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A Dell Precion 620 running NT4 developed a fuzzy display at our shop - video card: Elsa Gloria II. I upgraded the driver and rebooted but now I can't get past the STOP: c0000263 error in either vga mode or normal mode. I can't get to Last Known Good, etc. Don't have an emergency repair disk for this box.
I replaced the video card with an nVidia but no change.
'The full message is STOP: c0000263 {Driver Entry Point not Found} The \SystemRoot\System32\Drivers\egliim.sys device driver could not locate the entry point VideoPortQueueDpc in driver videoprt.sys."
A Google search seems to indicate a reload of NT. Any advice would be greatly appreciated. Thanks. Rich

3 replies

by sgt_shultz

here's 2 cents. do you have an plain jane vga or svga video card you can swap in? maybe then you can get to 'boot nt in vga mode'...
good luck

by bobho

And here's 2 more cents (keep this up and you can buy a new video card).

It sounds like the egliim.sys file is corrupt or incorrect (you don't mention what specific video card you have). If you can get a new (or different) file try booting from disk and copying over your existing file and try it again. For me, reinstalling is always a last resort.

DrBob:>)

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