Error Message

Sounds like there's no system files on her hdd.

Boot with a Win9x floppy and see if the OS files are still on the drive and you can access them. If yes, then "fdisk /mbr" and she should be able to boot thereafter. If the hdd is empty, but working then fdisk, partition the drive and then format it. Then install the OS she wishes ro use.

Do you know if she just got the computer? It may be that the previous owner wiped everything off of the drive before giving/selling it to her.

Orif it was working before and now she's getting this error? The drive itself may be bad even though it is installed.

Thanks, I will pass on this information and let you know if it works.

Also make sure there isn't a floppy in the drive. Sometimes people forget and leave it there.

Hi do you or you friend have a anti virus program installed on your computers? Try running the anti virus program at boot up. Try the other answers if they dont work try booting to a win95 boot disk and accessing the drive. If you can then the driveis still accessable, if so great! Then you can copy or move files to a floppy or another drive. I would move the drive to a known good computer and copy all the needed files to a good hard drive.

Thank you to everyone who replied. She just bought the computer, and it looks like it did not have an operating system installed.