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Exchange 2003 Server: One User unable to receive but can send emails.

By sesblue ·
Hello,
Can someone help me here.
I have one user who is unable to receive emails in her mailbox but can send, be it through web or mail client (Ms Outlook). When I send her an email, I don't receive a delivery failure notification message. I suppose that the message got sent. She can not receive mails sent from neither external nor internal sources, but can send to either.
We use Exchange 2003 Server, I have checked her mailbox size, it is still below the sending and receiving limits.
Thanks.

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Have

by Wizard-09 In reply to Exchange 2003 Server: One ...

You tried sending this person an email using the system tracker, use the exchange tracker when sending emails to this person it should shine some light on it for you.

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Found out where the error was

by sesblue In reply to Have

I enable message tracking, and I helped me to find out that the emails were getting forwarded to an external address, I had forgotten to click on deliver messages to both forwarding address and mailbox.

Thanks again

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