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Exchange 20030causes backup job to stop

By cttechguy72 ·
Im having a problem running a full backup on all my critical servers. The problem seems to be my exchange 2003 server. When I remove this from my backup job the job completes fine. when the exchange server is added the job will not complete.
Im running Exchange server 2003 and veritas Backup exec version 10. The error messages shows up in Backup exec. The error message is not specific it just states that this program is not responding and will need to be closed.

I was thinking I would uninstall the backup agent on the exchange server and reinstall it.

I would appreciate any other ideas.

Thanks

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by sgt_shultz In reply to Exchange 20030causes back ...

here are my 2 cents:
1. do you have all be patches on for ver 10?
2. look in application event log on be server for a better error number we can look up at the veritas website (number, source, description)
3. reapply latest Exchange sp
4. what has changed on this system? any passwords change lately

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by TBBrick In reply to Exchange 20030causes back ...

I'm wondering if it has to do with trying to save Exchange's open files. Veritas has a backup open files module. Do you have it for your Exchange 2K3 server? If so, has the module been enabled? Is there a switch that says you do have it and to run it, even if you don't?

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