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Exchange 5.5 event id 537

By pika.chu ·
Hi folks! I am sysadmin of a 500 people industry; domain A and domain B in AD are trusting/trusted both way;

in domain A we have 2 DC W2K server SP4 upgraded from NT, 1 DC W2K Advanced Server SP4 fresh install and 1 DC W2K Server SP4 vmware-virtualized. Mail Server is W2K SP4 with Exchange 5.5 SP3.

in domain B 2 DC W2K Server SP4 upgraded.

Mail Server is shared between domains, from this morning all domain B users can login to their domain, can open network folders on domain A, but cannot open their mailbox (every time they open outlook they have a login window but login credentials don't work). Note that from my pc in domain A I can open their mailbox. Furthermore in App event Log of my mail server I see a lot of eventid 537. Please Help me. thanks a lot in advance

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by p.j.hutchison In reply to Exchange 5.5 event id 537

First check that there is still a trust between the two domains.
Also, check that all the required services are running on the Exchange server.
Check that users have their appropriate rights to their mailbox in Exchange Admin.

Whats the full text of this event (537)?

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