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Exchange/Outlook 2000 issue

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3 replies

by thunderdogar

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Users can not empty their deleted emails folder, locks up their system. We are running Exchange 2000 and Outlook 2000 on XP Pro Workstations.
Yet to find anything in MS knowledge base, Any ideas?

3 replies

by msnep

Hi Thunderdog,

is it the deleted emails folder on the server or in a PST file?

I had this problem with a pst file, which was corrupt. By creating a new personal folders file and moving everthing to this new file the problem was solved.

Martijn

by shyjuthayyil

Try to delete the message by accessing the mail box through OWA
http://mailservername/exchange
This will open authentication screen and u will get the mail box

by mis_man

Are you using an email virus scanning program? I use ETrust which constantly scans the email folders on the exchange server. I have noticed that when I attempt to either move/delete larges amounts of emails the client will have problems synching up or even lock up.

D.

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