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Executing program causes system restart!

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by randerson7 Jan 23, 2003 last reply Apr 7, 2004

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On a Win2000 pro Dell with Athlon 2000 processor, when we try to execute any operation within the program the system will auto. restart.
Upon deleting the offending program, I can no longer reload the program. The glass times out.
I have a virusprotection in force. I have checked the disk for errors with Norton.
Any suggestions?!

5 replies

by msimone69 Jan 24, 2003

What is the program? Did you delete the program or uninstall? If you just deleted the files, try going into your Control Panel and using the Add/Remove Programs applet to uninstall it. If that doesn't work, the program might have it's own uninstall function you could use. Then re-install it (it's a good idea to install it through the Add/Remove Programs applet as well) and see if that takes care of the problem. If not you should contact the software vendor about t4he problem, as it may be a known issue that can help you with.

Good luck.