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Explorer.exe crashes

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11 replies

by c.bernier

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Hi everyone,

On two of my workstation using Windows XP Pro, Explorer.exe (file explorer) is crashing very often with no reason. Can anyone help??

Thanks

11 replies

by tomf

Please post the exact error message that comes up, if possible view the raw data (some versions of windows have a details button , mainly ME,2000,XP) and copy and paste it here. Did you recently install any software?

by parvus1202

I believe that is your Windows Explorer.exe. If it is corrupt, never had any cleaning, specially if you worked on your computer day and night, all the files you open, sites that you visited, all go to Windows Explorer. And before it crashes it will give you this, "explorer.exe experience an error and need to be close",( is this the error message?.)And most of the time, it is now very difficult to find a cure. You can try cleaning your Windows explorer history, internet options, defrag, cleandisk. Although Microsoft have a so called cure on this, still doesn't work too often. If it continues, the most likely solution is clean install. And have a regular check up after, and virus check. Hope someone will give you another better solution.Good luck.

by shanks_hi_fi

You have not specified the configuration of your workstations. Basically windows XP is power hungry and upgrading your RAM might solve the problem.

by c.bernier

I don't think it matters since I have other WS with the same amount of RAM (256 Mb) and it doesn't do that

by shanks_hi_fi

Well, the reason that explorer.exe crashes often may be because some important files are either missing or have been deleted accidentally. In such cases, I would suggest that you reinstall your windows on that machine. Also make sure that your system tray isn't crowded with programs.

by c.bernier

As I said, I have only 2 machines where this behavior occurs and one of these 2 has been re-formatted and re-installed twice (still doing the same)

by stuart_at_oz

What other programs are you running when it crashes?

We have found weird combinations of applications can cause Windows Explorer & Internet Explorer crashes in Win98 (like Nortons NAV and Infra) - I don't know if XP is susceptable to similar poroblems....

Stuart

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