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Fatal exception at shutdown

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9 replies

by 2000man

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I am running Win 98se with a Amd K62 500 processor with 96 megs of ram. When I go to shutdown I get a fatal exception screen 0E at 0028:c1569739 in vxd called from 0028:c001c304 in vxd NDIS (01)+ 00004860. I have looked and found alot of info on 0e errors but not this one. When I click enter to get past the screen it goes to the shutdown screen and hangs up there. I am also getting random fatal exception screens. Any help would be appeciated.

9 replies

by ann777

ndis.vxd is from your network card. I recommend that you uninstall your network card, remove the protocol from windows and reboot/reinstall. You may want to reinstall Win98SE on top of your current installation first to make sure that Windows has all the files it needs to operate correctly.

Backup all of your data before proceeding further.

by edsdave

You may want to go to the CONTROL PANEL-NETWORK icon adn in the network configuration box delete any instances of NDISWAN unless using it specifically. If you don't know if using it then probably aren't. Also my want to run REGEDIT and search and delete instance of NDIS.Hope it helps.

by rboggio1

On a Windows 98 Second Edition-based computer that is using networking software that is implemented as a Network Driver Interface Specification (NDIS) intermediate driver, one of the following symptoms may occur:

* The computer may stop responding (hang) during startup or shutdown.
* Your network throughput and overall network performance may gradually decrease, sometimes to the point that the computer hangs or becomes completely unresponsive to network requests.

This is a known issue and is documented with a fix (patch) at http://support.microsoft.com/default.aspx?scid=kb;en-us;243199
That is Windows 98 Second Edition Problems with NDIS Intermediate Drivers Microsoft Knowledge Base Article - 243199

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