File Server access speed

By andrecaridade ·
Good night,
I have a File Server in a virtual machine with Hyper-V operating system Windows 2008 server on a network at 100 Mbits. What happens is that access to the File Server on occasion have the desired speed or copy the files from the network to the PC or open a file (eg Excel), other times the same file takes longer.
What tools can I use to find the problem, or what might have become the problem for this to happen.

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