Find IP address on a remote HP printer

Download the lastest version of WebJetAdmin from www.hp.com site, install it, define a subnet ip address range, press start search, and let jetadmin find the printer models, etc,etc for you.
Or..
Make the user to print the network test page for each printer. (only valid in the case that all printers has it's own nic card). The previous option also works with jetdirect's printserver

If the network interface is an inside-the-case card, the IP address for the LJ4 and LJ5 will print out on the self test page. If the interface is an external one (JetDirect box or equivalent) there should be a Test button on the external box that will print out the settings, including IP address, or there should have a manual for the box that tells how to get an equivalent printout.

I would use jet admin /web jet admin to do this. it will come in handy for later if you need to manage those printers.

WebJetadmin will do this, but if you need to walk them through this the two easiest ways I can think of is to either walk them through the print menus to print a setup sheet (the contains things like the MAC and IP) or go into the properties of their print applet, there's a section in there that identifies what address (either IP or MAC) that that particular applet prints to.

Good luck to you

Mark

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