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First mouse click not recognised

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9 replies

by blackcurrant

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Hi

A friend has a computer running Win98SE, with 32MB RAM, and 100's of MB of free space. A standard microsoft compatible serial mouse is attached. When an OK, Close, Cancel button is clicked nothing happens. When the button is clicked a second time the requested action is performed. If a CD is inserted, the autoplay feature will not start until a blank area of the desktop has been clicked.

Any help would be appreciated.

Thanks

9 replies

by an_it_guy

Not sure whether this will help, but worth a try. Get into Mouse property pages from Control Panel. Configure your mouse to be "Left-handed" so that you can use 2nd-click to perform the requested actions. If this works fine, the mouse button has a problem, if this doesnt work, maybe u can try removing the Mouse from the Device manager, boot-up without mouse, and then re-boot again with the mouse for Windows to find it & install it on its own.
Hope this helps.

by blackcurrant

Hi IT Guy, thanks for answering. The mouse is configured correctly. I have replaced the mouse twice and the same problem persists.

by qballrail

It sounds to me like either the mouse sensitivity is out of adjustment or it already IS configured as a left-handed mouse. If the left button only sends commands on the second click, that would be my first guess. If commands are sent by a single click of the RIGHT button, then it's a configuration issue. Go to your Control Panel and configure it to a right-handed mouse.

Actually there are so many factors that can cause this to happen. Dirty mouse, misconfiguration, sensitivity or just simply bad hardware. First, however, I would try the right button.

A shot in the dark but shut down your computer and unplug the mouse. Reboot. Windows should give you a message saying that there is no mouse attached but safe to install one at that point. Then re attach the mouse and continue booting. On occasion, after extensive use, connections become bad and simply need to be reseated.

If all else fails, (re) install the bundled software or buy a new mouse. But start with the easiest tip, check the other button. :)

Good luck! I'd be interested in your solution to.

Regards,
Jesse

by Brien Posey

It sounds to me like a poorly written application may be trying to run in always on top mode. When you click a button, the first click brings the application to the forground while the second click is actually a click of the intended button.

by blackcurrant

Hi Brien, thanks for answering. This problem occurs from the instant the computer is switched on. No applications are configured to run when the system starts, no scheduled tasks have been defined, and nothing apart from explorer is listed in the task manager. Just about the only program used on this machine is Corel WordPerfect v8.

I next get access to this machine next weekend, when I intend to run some diagnostic programs (Norton Utilities). Hopefully, this will identify the problem.

As requested above, I will post the solution when I find it.

by qballrail

Then, perhaps it's a hardware issue. If several other mice do the same thing, and you're certain it is configured correctly, it's likely the port. It's likely then that the serial port is bad. Try unplugging it from the motherboard and reinstalling it (if in a slot). If it's an integrated serial port, it may very well be that he needs a new motherboard. In some instances, there is a ps/1 or mini-din port available for the mouse, try that with a different mouse, of course.

by blackcurrant

Hi jdhNV, I have been pulling my hair out with this one. I have no idea what is causing it, and must assume that the port is bad, as you suggest. The owner is happy to accept the mouse behaviour and is not concerned about fixing it so unfortunately I cannot give a solution

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